Notice

Detailed information on compensation for purchasing [100-Day Gift Box] with overpayment

24.08.21


THE ARCHANGEL CALLS UPON YOU ONCE MORE,
Hello, Warriors!

As announced through the announcement on August 20 (Friday), it has been confirmed that [100-Day Gift Box] Package was being sold at 499 PHP due to a system error when paying with PHP currency through the Google Play Store.

☞ [8/20 20:00 (GMT+8) Fixed] Updates on the selling price issue of [100-Day Gift Box] - Paid with PHP
     [Click to check the announcement]

This problem had been fixed as of August 20, 2021 (Fri) 20:00 (GMT+8), and after that time, it could be purchased normally at 449 PHP.

Accordingly, for those warriors who overpaid 50 PHP for purchasing [100-Day Gift Box] at 499 PHP, we would like to repay the additional payment in Diamonds as shown below.

[Diamond compensation schedule for purchasing '100-Day Gift Box' Package at 499 PHP]

 

 ■ Target
   - Warriors who purchased the [100-Day Gift Box] package at the price of 499 PHP through the Google Play Store from August 19 (Thurs) 05:00:00 (GMT+7) to August 20 (Fri) 18:59:59 (GMT+7)

 ■ Compensation information
   - 66 Diamonds equal to the overpaid amount of 50 PHP will be given

■ Payment Schedule
   - Starting on August 24, 2021 (Tues) 13:00 (GMT+7) till August 25, 2021 (Wed), compensation will be sent sequentially through in-game mail.

 * If you have not received the reward by August 25th (Wed), please contact us through the [Customer Support] in the game.
   We will check it and quickly assist you.
 * If the compensation schedule is added or changed, we will notify you through this notice.
 * If the postal validity period expires, the compensation reward may be deleted or irrecoverable.


We apologize to the warriors who experienced inconvenience this may have caused.

We will work hard to prevent the same problem from occurring in the future.

Thank you.